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Authority
to sign
You
certify that you are over the age of 18 years and will be a member
of the party occupying the holiday home and are authorized to agree
these Booking Conditions on behalf of all members of your party so
as to bind all of you by them
The Club
Membership Form
The price
of your holiday does not include temporary club membership. A
application form for club memberships is available upon request from
Acorn Caravan Holidays if you do require use of the parks indoor
facilities..
This form
must be completed and signed by all persons over the age of 18
years. The names of all persons and children (including babies)
under the age of 18 must be entered on the form with their ages
stated.
Persons
staying in the holiday home shall be identical to those stated on
the club membership form, unless permission for variation has been
given in writing by Acorn Caravan Holidays.
No more
than a maximum of 6 persons to stay in a 3 bedroom holiday home.
This number includes children and babies.
Retainer
Deposit
A retainer
deposit of FIFTY POUNDS(£50) per holiday home per week is to be paid
within 7 days of booking .On receipt of your retainer deposit, we
will send you confirmation of the holiday in writing.
The
retainer deposit is a sum of £50 which we collect initially to
secure the booking for you. This sum is retained by Acorn Caravan
Holidays until the holiday home is checked on your departure for
damage, loss, additional cleaning or laundry.
The
retainer deposit will be refunded to you within 7 days of holiday
ending provided you have observed the terms and conditions herein
contained.
Acorn
Caravan Holidays have the right to deduct any sums from the retainer
deposit should any of the terms and conditions herein contained be
breached by you.
Should the
amount of the retainer deposit not be sufficient compensation in the
event of breach of these terms and conditions, Acorn Caravan
Holidays reserve the right to seek additional compensation to cover
the cost of damage, loss or additional cleaning or laundry.
Payment
The full
price of the holiday without deduction of the retainer deposit is
due a minimum of 2 months prior to commencement of the holiday start
date unless otherwise agreed at time of booking. If final payment is
not received by the final due date – the holiday is liable to be
canceled and the retainer deposit will be applied to administration
costs and re-advertising of the holiday date.
Cancellation
If the
holiday is canceled in excess of 28 days a refund of the full cost
of the holiday will be given, less the retainer deposit which is
applied to administration costs.
If the
holiday is canceled with less than 28 days notice before
commencement, Acorn Caravan Holidays will use their best endeavors
to re-let the holiday home.
If the
holiday home is re let you will receive a refund to the value of the
re-let dates, less the retainer deposit which will be applied to
administration costs.
If the
holiday home is not re let, Acorn Caravan Holidays shall be entitled
to retain all or any part of the monies that have been paid.
Cancellation of the holiday should in the first instance be made to
Acorn Caravan Holidays by telephone supported by confirmation in
writing.
Unforeseen
circumstances
Should the
holiday home become unavailable due to circumstances beyond our
control, a full refund will be given or alternative accommodation
offered whenever possible.
Arrival
and departure
The
holiday home will be available for you to take up occupation from 3
pm on the day of arrival and MUST be vacated by 10 am on the day of
departure. These times may be varied by prior mutual agreement only
and also for weekend and midweek bookings. Please do not drive on
the grass when loading and unloading your car – as this is one of
the parks strict rules.
Hire of
bed linen
Beds in
the caravan must not be used unless they have bed linen on them –
failure to do so may result in extra laundry costs which will be
deducted from the retainer deposit. Freshly laundered bed linen can
be hired at the cost quoted or guests are welcome to bring their
own. Beds will be made up for your arrival when bed linen is hired.
For a 2
week holiday clean bed linen can be supplied for the second week of
your holiday for an additional weeks cost, but the beds will not be
made up.
Accommodation
Accommodation and its contents must be left in an undamaged, clean
and tidy condition and all rubbish removed. You will be responsible
for all damage , replacement, additional laundry and extra cleaning
time.
Guest are
entirely responsible for any accidents or damage caused by their own
electrical appliances brought into the holiday home.
Guests are
also entirely responsible for accidents or damage caused by misuse
or neglect of any electrical appliances provided in the holiday home
itself.
Mattress
protectors, duvets and pillow protectors are supplied for the number
of persons named on the booking form only.
Bedding is
not provided for travel cots.
When
leaving the holiday home unoccupied all doors must be locked, all
heaters and appropriate plug points turned off and windows closed
securely to protect its contents.
No smoking
is allowed in the caravan.
We do not
allow single sex groups in the holiday home.
No more
than 6 people (including visiting guests) are allowed at any time in
the holiday home, unless prior agreement has been made with Acorn
Caravan Holidays.
Health and
safety
It is your
responsibility to inform us immediately, and not to use, appliances,
fixtures and fittings which you have found to be faulty or consider
unsafe.
You are
responsible for your own actions both inside and outside the
caravan, and to use the caravan and its appliances, contents,
fixtures and fittings in a proper and safe manner.
We accept
no responsibility for misuse of any contents, appliances, fixtures
and fittings.
You are
responsible to supervise all members of your party in your care
whilst in occupation of the caravan.
The
Barbecue
This is
used at your own risk. Acorn Caravan Holidays do NOT clean the
Barbecue as it is your responsibility to clean it after use. The
Barbecue MUST NOT be used near the veranda and should be placed on
the grassed area at a sufficient distance from the holiday home and
veranda so as not to cause damage.
Noise
nuisance/unclean behavior
The
management at Bashley Park will not tolerate unreasonable noise
levels or unclean behavior in the club or on the park and in the
accommodation. Complaints will be reported to the park manager who
will visit the offending party. It will be at the Park Managers
discretion as to whether such offending party is removed from the
park.
Keys
Keys must
be returned to reception immediately upon vacating the holiday home
on the day of departure. You will be responsible for keeping the
keys safe during the holiday. There is a £5 charge for any keys lost
or not returned to the parks reception after departure.
Lost
Property
It is the
customers responsibility to inform Acorn Caravan Holidays if any of
their personal belongings have been left behind after the holiday.
Returned items will be subject to a £5 handling charge plus the cost
of postage and packaging.
Owners
rights
Acorn
Caravan Holidays reserve the right to refuse any booking or
terminate any holiday if the terms and conditions are broken.
Hoburne
Bashley Park Facilities
Acorn
Caravan Holidays does not accept liability for alterations to the
entertainment programs or park facilities from those currently
advertised. You are bound by the rules of the park at all time.
Holiday
Insurance
We do not
provide holiday insurance. You will be responsible for arranging
your own insurance in case of cancellation. Please note that our
general insurance does not cover your valuables or belongings.
Dogs
(ST206, ST62A, ST121, ST214, ST212, ST164 & ST125)
No dogs
are allowed in the holiday home unless authorized by Acorn Caravan
Holidays.
Dogs must
not be left unattended in the holiday home – this is the parks rule
and failure to abide by this could result in the park terminating
your holiday.
Dogs are
not allowed on beds, sofas and chairs – failure to comply with this
rule may result in extra cleaning costs which will be deducted from
the retainer deposit.
Dogs must
be kept on a lead on the park grounds at all times.
Dogs must
not be allowed to foul on park grounds. Should this happen the owner
must remove it and place it securely wrapped in the bins provided.
Dogs are
not permitted in the children's play park, crazy golf area,
clubhouse, swimming pool area & football field area.
From
1/12/11 - strictly no more than 2 dogs are permitted per caravan –
this is the parks rule, and failure to abide by this rule will
result in your holiday being terminated.
All dogs
must be listed on the parks dog registration form. Dogs are not
permitted in any static caravan unless this form is completed.
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