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Authority to sign
You certify that you are
over the age of 18 years and will be a member of the party
occupying the holiday home and are authorized to agree these Booking
Conditions on behalf of all members of your party so as to bind all
of you by them
The Club Membership Form
The price of your holiday
does not include temporary club membership. A application form for
club memberships is available upon request from Acorn Caravan
Holidays if you do require use of the parks indoor facilities..
This form must be
completed and signed by all persons over the age of 18 years. The
names of all persons and children (including babies) under the age
of 18 must be entered on the form with their ages stated.
Persons staying in the
holiday home shall be identical to those stated on the club
membership form, unless permission for variation has been given in
writing by Acorn Caravan Holidays.
No more than a maximum of
6 persons to stay in a 3 bedroom holiday home. This number includes
children and babies.
Retainer Deposit
A retainer deposit of
FIFTY POUNDS(£50) per holiday home per week is to be paid within 7
days of booking .On receipt of your retainer deposit, we will send
you confirmation of the holiday in writing.
The retainer deposit is a
sum of £50 which we collect initially to secure the booking for you.
This sum is retained by Acorn Caravan Holidays until the holiday
home is checked on your departure for damage, loss, additional
cleaning or laundry.
The retainer deposit will
be refunded to you within 7 days of holiday ending provided you have
observed the terms and conditions herein contained.
Acorn Caravan Holidays
have the right to deduct any sums from the retainer deposit should
any of the terms and conditions herein contained be breached by you.
Should the amount of the
retainer deposit not be sufficient compensation in the event of
breach of these terms and conditions, Acorn Caravan Holidays reserve
the right to seek additional compensation to cover the cost of
damage, loss or additional cleaning or laundry.
Payment
The full price of the
holiday without deduction of the retainer deposit is due a minimum
of 2 months prior to commencement of the holiday start date unless
otherwise agreed at time of booking. If final payment is not
received by the final due date – the holiday is liable to be
canceled and the retainer deposit will be applied to administration
costs and re-advertising of the holiday date.
Cancellation
If the holiday is canceled
in excess of 28 days a refund of the full cost of the holiday will
be given, less the retainer deposit which is applied to
administration costs.
If the holiday is canceled
with less than 28 days notice before commencement, Acorn Caravan
Holidays will use their best endeavors to re-let the holiday home.
If the holiday home is re
let you will receive a refund of the full cost of the holiday, less
the retainer deposit which will be applied to administration costs.
If the holiday home is not
re let, Acorn Caravan Holidays shall be entitled to retain all or
any part of the monies that have been paid.
Cancellation of the
holiday should in the first instance be made to Acorn Caravan
Holidays by telephone supported by confirmation in writing.
Unforeseen circumstances
Should the holiday home
become unavailable due to circumstances beyond our control, a full
refund will be given or alternative accommodation offered whenever
possible.
Arrival and departure
The holiday home will be
available for you to take up occupation from 3 pm on the day of
arrival and MUST be vacated by 10 am on the day of departure. These
times may be varied by prior mutual agreement only and also for
weekend and midweek bookings. Please do not drive on the grass when
loading and unloading your car – as this is one of the parks strict
rules.
Hire of bed linen
Beds in the caravan must
not be used unless they have bed linen on them – failure to do so
may result in extra laundry costs which will be deducted from the
retainer deposit. Freshly laundered bed linen can be hired at the
cost quoted or guests are welcome to bring their own. Beds will be
made up for your arrival when bed linen is hired.
For a 2 week holiday clean
bed linen can be supplied for the second week of your holiday for an
additional weeks cost, but the beds will not be made up.
Accommodation
Accommodation and its
contents must be left in an undamaged, clean and tidy condition and
all rubbish removed. You will be responsible for all damage ,
replacement, additional laundry and extra cleaning time.
Guest are entirely
responsible for any accidents or damage caused by their own
electrical appliances brought into the holiday home.
Guests are also entirely
responsible for accidents or damage caused by misuse or neglect of
any electrical appliances provided in the holiday home itself.
Mattress protectors,
duvets and pillow protectors are supplied for the number of persons
named on the booking form only.
Bedding is not provided
for travel cots.
When leaving the holiday
home unoccupied all doors must be locked, all heaters and
appropriate plug points turned off and windows closed securely to
protect its contents.
No smoking is allowed in
the caravan.
We do not allow single sex
groups in the holiday home.
Health and safety
It is your responsibility
to inform us immediately, and not to use, appliances, fixtures and
fittings which you have found to be faulty or consider unsafe.
You are responsible for
your own actions both inside and outside the caravan, and to use the
caravan and its appliances, contents, fixtures and fittings in a
proper and safe manner.
We accept no
responsibility for misuse of any contents, appliances, fixtures and
fittings.
You are responsible to
supervise all members of your party in your care whilst in
occupation of the caravan.
The Barbecue
This is used at your own
risk. Acorn Caravan Holidays do NOT clean the Barbecue as it is your
responsibility to clean it after use. The Barbecue MUST NOT be used
near the veranda and should be placed on the grassed area at a
sufficient distance from the holiday home and veranda so as not to
cause damage.
Noise nuisance/unclean
behavior
The management at Bashley
Park will not tolerate unreasonable noise levels or unclean behavior
in the club or on the park and in the accommodation. Complaints will
be reported to the park manager who will visit the offending party.
It will be at the Park Managers discretion as to whether such
offending party is removed from the park.
Keys
Keys must be returned to
reception immediately upon vacating the holiday home on the day of
departure. You will be responsible for keeping the keys safe during
the holiday.
Owners rights
Acorn Caravan Holidays
reserve the right to refuse any booking or terminate any holiday if
the terms and conditions are broken.
Hoburne Bashley Park
Facilities
Acorn Caravan Holidays
does not accept liability for alterations to the entertainment
programs or park facilities from those currently advertised. You are
bound by the rules of the park at all time.
Holiday Insurance
We do not provide holiday
insurance. You will be responsible for arranging your own insurance
in case of cancellation. Please note that our general insurance does
not cover your valuables or belongings.
Dogs (ST206, ST121, ST214,
ST212 & ST125)
No dogs are allowed in the
holiday home unless authorized by Acorn Caravan Holidays.
Dogs must not be left
unattended in the holiday home – this is the parks rule and failure
to abide by this could result in the park terminating your holiday.
Dogs are not allowed on
beds, sofa's and chairs – failure to comply with this rule may
result in extra cleaning costs which will be deducted from the
retainer deposit.
Dogs must be kept on a
lead on the park grounds at all times.
Dogs must not be allowed
to foul on park grounds. Should this happen the owner must remove it
and place it securely wrapped in the bins provided.
Dogs are not permitted in
the childrens play park, crazy golf area, clubhouse, swimming pool
area & football field area. |